Gekko Slovenia accepts bookings subject to the following conditions:
1. Your Contract with the Gekko Slovenia:
To secure a booking we require a completed and signed booking form plus a non-refundable deposit* of 20% or a minimum of 100€ per person per tour or full payment if travel is due to commence within 60 days. This payment is deemed to be confirmation that the Client has read and accepts the Booking Conditions. A booking is accepted and becomes definite only from the date when Gekko Slovenia has confirmed acceptance by issuing a Booking Confirmation. It is at this point that a contract between the Gekko Slovenia and the Client comes into existence. We reserve the right to decline any booking at our discretion.
The contract is between Gekko Slovenia and the Client, being all persons named on the booking as travelling or intending to travel with Gekko Slovenia. The person making the booking (which is subject to these terms) warrants that he/she has full authority to do so on behalf of all persons named, and confirms that all such persons are fully aware of and accept these conditions.
The contract, including all matters arising from it, is subject to Slovenian law and the exclusive jurisdiction of the Slovenian Courts. No employee of Gekko Slovenia other than the director has the authority to vary or omit any of these terms or promise any discount or refund.
2. Tour Prices:
Prices may be subject to change in the event of significant currency fluctuations or the introduction of new taxes, up until final payment is received. Prices are all in Euros (EUR). Payments in ther currencies other then USD are not possible.
Occasionally, Gekko Slovenia makes an honest mistake in our advertised tour prices, inclusions and booking conditions. Gekko Slovenia reserves the right to correct such errors and will advise clients at the time of booking or as soon as reasonably possible.
In the event of a price increase, whether because of a currency fluctuation, increase in taxes or a correction in advertised prices, Gekko Slovenia will advise you and you will have the option of accepting the amended prices, inclusions and booking conditions or withdrawing from the tour and receiving a full refund of all money paid.
Once final payment is received, all prices will be guaranteed and no surcharges will apply.
Your final payment is due 60 days before the first day of the tour. Failure to make your final payment by the due date may result in cancellation of your booking and loss of deposit.
Gekko Slovenia reserves to right to charge a late payment fee in the event of late booking and/or payment to cover additional communication and other expenses
4a. Changes by You
Because of additional communication and other expenses, we reserve the right to charge an appropriate administration fee per amendment to your original booking. While every reasonable effort will be made to accommodate changes and additional requests their availability cannot be guaranteed.
4b. Changes by Us
While Gekko Slovenia will use its best endeavours to operate all tours as offered, by entering into this contract the Client accepts that it may prove necessary or advisable to vary or modify a tour or its contents due to prevailing local conditions.
Gekko Slovenia reserves the right at any time to cancel or change any of the facilities, services or prices described (including transport, accommodation or other arrangements) and to substitute alternative arrangements of comparable monetary value without compensation and accepts no liability for loss of enjoyment as a result of these changes.
If a service or facility becomes unavailable due to circumstances of force majeure and no alternative arrangement of comparable monetary value is available Gekko Slovenia will substitute the best alternative available and will refund the Client for any cost saving or charge the Client for any additional costs incurred.
If a major change is known to us, the Client will be told at the time of booking. If a major change becomes necessary Gekko Slovenia will inform the Client as soon as reasonably possible if there is time before departure.
While the specific definition of a major change will depend on the individual tour and circumstances a major change may be broadly defined as cancellation of the tour, change of start or end city or omission of a major component. When a major change is made the client will have the choice of accepting the change of arrangements or cancelling the tour and obtaining a full refund.
Force majeure means any event in which Gekko Slovenia or its suppliers could not, even with all due care, foresee or avoid. Such events may include war, threat of war, riot, civil strife, industrial dispute, epidemics, health risks, terrorist activity, natural or nuclear disaster, fire or adverse weather conditions, technical or maintenance problems with transport, changes imposed by cancellation or rescheduling of travel arrangements by a main charterer, or other similar events beyond the control of Gekko Slovenia. Gekko Slovenia is not liable for any penalty charges associated with 'supersaver' type connecting rail or airfares, in the event of a change to a holiday departure time, date or airport.
5. Substitution of Client:
If any member of the party is prevented from travelling because of death, injury or serious illness of the passenger, close relative or friend, redundancy or jury service, it may be possible to transfer the booking to another suitable person (acceptable to Gekko Slovenia) provided that written notice is given at least one calendar month prior to departure.
6a. Cancellation by You
The Client may cancel the booking at any time. Written notification is essential even if verbal notification of an intention to cancel has been given. Cancellation charges will be applied as shown below calculated from the day written notification is received by Gekko Slovenia.
60 days or more Forfeit of deposit*
59 - 41 days 25% of tour cost
40 - 22 days 55% of tour cost
Within 21 days 100% of tour cost
If the reason for cancellation is covered by the insurance policy, you may be able to reclaim these charges.
6b. Cancellation by Us
Gekko Slovenia reserves the right to cancel a tour for any reason. Except for force majeure (as outlined in clause 5) or the Client's failure to pay the final balance, Gekko Slovenia will not cancel a tour less than 60 days before departure. Unless the Client fails to pay the final balance Gekko Slovenia will, return all money paid excluding payment for possible travel insurance and administration fees. No compensation will be paid in the event of cancellation by Gekko Slovenia. A full refund of money paid for tour costs will be the full extent of Gekko Slovenia liability.
7. Passports, Visas and Vaccinations:
It is the responsibility of the Client to be in possession of a valid passport, visa permits, inoculations and preventative medicines as may be required for the duration of the tour. Information about these matters or related items is given in good faith but without responsibility on the part of Gekko Slovenia.
8. Local Laws:
All participants of tours operated by Gekko Slovenia are expected to obey the laws and regulations of the countries visited and any failure to do so will relieve Gekko Slovenia of all obligations that they may otherwise have under these booking conditions.
9. If You Have a Complaint:
If the Client has a complaint about any of the tour arrangements the Client must bring it to the attention of the tour leader or other representative of Gekko Slovenia in reasonable time so that they may use their best endeavours to rectify the situation. It is only if Gekko Slovenia is made aware of any problems that there will be the opportunity to put things right. Any complaints must be made in writing to Gekko Slovenia within 14 days after the completion of the tour.
10. Our Responsibilities:
All bookings are accepted on the understanding that the Client appreciates that travel does, by its very nature, involve some risk and that they undertake all tours on your own responsibilities.
10a. Where the Client does not suffer personal injury, Gekko Slovenia accepts liability should any part of the holiday arrangements booked with Gekko Slovenia not be supplied as described and not be of reasonable standard. In such a case, Gekko Slovenia will pay reasonable compensation if the Clients enjoyment of the tour has been adversely affected but will pay no compensation if there has been no fault on the part of Gekko Slovenia or its suppliers and the reason for the failure in the tour arrangements was the Client's fault, the actions of someone unconnected with the tour arrangements or could not have been foreseen or avoided by Gekko Slovenia or its suppliers even if all due care had been exercised.
10b. Where the Client suffers death or personal injury as a result of an activity forming part of the tour arrangements booked with Gekko Slovenia, Gekko Slovenia accepts responsibility unless there has been no fault on Gekko Slovenia part or its suppliers and the cause was the Client's fault, the actions of someone unconnected with the tour arrangements or one which neither Gekko Slovenia nor its suppliers could have anticipated or avoided even if all due care had been exercised.